Installers
A resource portal for our Trusted Installation Partners
About
Hypervolt
Hypervolt is the UK’s leading startup for smart EV charging
Designed in the UK
Designed in Britain, made in our factories in Rainham, Essex.
From humble beginnings, Hypervolt has evolved into a leading cleantech powerhouse, proudly placing Britain at the forefront of the global energy transition.
Hypervolt is a
design lab
At our core, we are makers of great products. Everything you touch and feel was meticulously designed by our in house engineers and designers.
Trusted installers are our customers too
At Hypervolt, we believe our Trusted Installers are critical to our long term success, and we work to serve them just as much as we work to serve our customers.
Our DNA is
Product excellence
Premium Design. Quality. Reliability. User Experience.
We strive to build the very best product on the market.
Why
Hypervolt
~7% of all home chargers
ever sold in the UK
Launched in 2021, Hypervolt has rapidly risen to become a household name in residential EV charging.
4.9/5
UK's highest rated charging company on Trustpilot.
87% NPS score
87% of our loyal customers would recommend us.
95% CSAT score
We work very hard to keep our loyal customers happy.
4 years of experience
in the UK market
Partnering with over 2000 global EV chargepoint installers.
100,000
households by the end of 2024
Aiming to cross 100,000 UK households as our next milestone.
Built to last
IK10
Enclosure Hardness
IP66
Dustproof and Waterproof
95%
UV Protection
Easy to
Install
Bracket design - Easy to mount on every surface
Front Cover
Built with UV resistant materials for long lasting integrity in both physical and visual quality.
Mounting Plate
Easy to mount on any surface and install with the included drill template.
LED Safe Connectors
A custom 8 pin connector, designed for IP66 protection, powering the front cover LEDs.
Type 1 or Type 2 Plug
Covering all EU and US connector specifications. Most UK EVs use Type 2 connectors, while Type 1 is very popular in the United States.
Tethered Cable Options
5, 7.5, or 10 meter cable lengths with higher than industry standard quality.
Location of
Important Components
Incoming Supply Connections
Tethered Cable Connections
CT1 connection
CT2 connection
RJ45 Data Cable Connection
ALM Adjustment Dial
Derating DIP Switches
Sensing Device (RCD-DD)
LED Connection
Primary Processor Daughtercard
Rear Cable Entry Cutout
32mm Cable Entry Cutout
25mm Cable Entry Cutout
Top Mounting Hole
CP Connection
- Incoming Supply Connections
- Tethered Cable Connections
- CT1 connection
- CT2 connection
- RJ45 Data Cable Connection
- ALM Adjustment Dial
- Derating DIP Switches
- Sensing Device (RCD-DD)
- LED Connection
- Primary Processor Daughtercard
- Rear Cable Entry Cutout
- 32mm Cable Entry Cutout
- 25mm Cable Entry Cutout
- Top Mounting Hole
- CP Connection
Commissioning as easy as...
1.
Adopt the charger
2.
Connect to Network
3.
Test the charger
4.
Customer handover
Warranty
We are here for you
When you need us
Dedicated support team at our Canary Wharf HQ
Dedicated account management team
Dedicated installer support line
7 days a week dedicated support line
Phone line and Whatsapp service
+44 (0)333 090 3093
5 seconds average time call-answer
We are here to support you in every step of the process
CSAT score 95%
We pay close attention to our customers’ satisfaction
NPS score 87%
87% of our loyal customers would recommend us
Where
To buy
Becoming a
Trusted installer
Trusted installer programme
Rewards and benefits
First class installer training offered
Merchandise and branded products
Increase your revenue
Get qualified leads
Volume pricing
Earn more as you grow
Transparent, preferential pricing, that empowers you to grow with volume, and generate more profit from every single Hypervolt install.
Easy to install
Effortless installation and commissioning
Transparent, preferential pricing, that empowers you to grow with volume, and generate more profit from every single Hypervolt install.
Peace of mind
UK's highest rated EV charger
An account management team dedicated to you, supporting you every step of the way:
training, ordering, fulfillment
1
Signing up
Reach out to our team and we will provide a signup link for you to submit your Installation Company details and certificates.
2
Training and onboarding
Get familiar with our code of practice and follow our training to become a trusted installer.
3
Get new customers
Begin your installation journey and complete installations efficiently and effectively while having our constant support.
Installer
Testimonials
Useful
Resources
Installation manual
Operating instructions and gudelines
Installer App
Information on how to set up and use the App
Compliance
Operating instructions and gudelines
Quickstart guide
Operating instructions and gudelines
Frequently asked
Questions
Do I have to have an SPD fitted with my Hypervolt Home?
Since recent regulation changes, it has become optional but in most cases is recommended to fit a SPD (Surge Protection Device) when carrying out electrical maintenance including EV charge point installations. All of our quotes include SPD as standard. You can opt out of this if you wish.
I am an electrician and would like to install Hypervolts, is there an installer scheme? How do I sign up as a Hypervolt installer?
Absolutely, please email us on installers@hypervolt.co.uk to sign up as a Hypervolt Trusted Installer.